Restore All

What to expect?

  1. If you have an emergency Water Damage Mitigation, we can help drying it out as Emergency Mitigation Services.
  2. You will need to provide us with your homeowners insurance policy or page of declarations, if you already have a claim we will need the claim number, the date of loss reported to the insurance company and what the reported source was provided to your insurance company
  3. With the previous information, you can sign a temporary service agreement or the service agreement with the claim information and initial estimate so we can send it to the insurance company to let them know we are going to be preforming our services at your property.
  4. Water source needs to be stopped. We will begin the drying process by assessing the problem, taking humidity readings, and moisture readings to document how we found the damaged areas.
  5. Next, we will install Dehumidifiers and Air Movers as needed to start the drying process.
  6. Contents in the damaged areas may need to be removed or covered to protect them.
  7. Our representative will ask you to sign our equipment inventory on our iPad that contains the detail of the machines installed.
  8. Non salvageable materials will be removed to speed up the drying process.
  9. Dehumidifiers and Air Movers need to run 24 hours a day until the damaged areas have reached the drying goal according to the IICRC S500 standard of care.
  10. Daily visits will be needed to monitor the drying process and moving the equipment may be necessary to optimize the drying process until the representative considers the drying goal has been reached and will proceed to remove the equipment.
  11. Our representative will ask you to answer and sign our Excellent Service Endorsement as proof to the insurance that you are satisfied with our service.
  12. The office will create a final billing with the actual service performed and will ask you to sign our final estimate in order to produce our final Documentation Binder that includes all the information that the insurance company needs to send us payment. You will receive a copy of final Documentation Binder as well for your records.
  1. We will schedule a Free Visual Inspection from our Project Manager, he/she will assess the damaged areas and take measurements.
  2. Mold Testing is always recommended, and it needs to be done by a third-party hygienist.
  3. With that information along with your homeowner’s insurance policy or page of declarations and claim information including the date of loss and reported source, we will produce a Service Agreement that includes an initial estimate for you to sign, so we can notify the insurance company we are going to be preforming our services at your property.
  4. The office will schedule with you the available date(s) to perform the Mold Remediation.
  5. When the restoration team arrives to your property, they will need to start by removing or covering the furniture with plastic in the areas to be worked on.
  6. Then will start building plastic containments to isolate the work areas.
  7. Air Scrubbers will be installed and it’s possible that dehumidifiers may be installed too, if moisture is found in wood structures.
  8. Removal of damaged materials will be bagged and sealed to prevent cross contamination in non-contaminated areas. 
  9. Remember that mold is mostly hidden behind walls, if we must extend the scope of work, our representative will let you know for you to agree on the change order.
  10. Our representative will ask you to sign our equipment inventory that contains the detail of the machines installed.
  11. Our goal is to remove all the mold damaged materials according to the IICRC R520 standard of care.
  12. We end our cleaning process by leaving the contained areas clean and ready for reconstruction.
  13. Clearance testing is needed to verify that the work performed was done correctly. We recommend that the testing is done by the same company that did the initial mold testing.
  14. Our representative will ask you to answer and sign our Excellent Service Endorsement as proof to the insurance that you are satisfied with our service.
  15. The office will create a final billing with the actual service performed and will ask you to sign our final estimate in order to produce our final Documentation Binder that includes all the information that the insurance company needs to send us payment. You will receive a copy of final Documentation Binder as well for your records.
  1. We will schedule a Free Visual Inspection from our Project Manager, he/she will assess the damaged areas and take measurements.
  2. Mold Testing is always recommended, and it needs to be done by a third-party hygienist.
  3. With the information obtained we will produce a Service Agreement that includes an initial estimate for you to sign.
  4. The office will request a 50% deposit in order to schedule with you the available date(s) to perform the Mold Remediation.
  5. When the restoration team arrives to your property, they will need to start by removing or covering the furniture with plastic in the areas to be worked on.
  6. Then will start building plastic containments to isolate the work areas.
  7. Air Scrubbers will be installed and it’s possible that dehumidifiers may be installed too if moisture is found in wood structures.
  8. Removal of damaged materials will be bagged and sealed to prevent cross contamination in non-contaminated areas. 
  9. Our representative will ask you to sign our equipment inventory that contains the detail of the machines installed.
  10. Our goal is to remove all the mold damaged materials according to the IICRC R520 standard of care.
  11. Remember that mold is mostly hidden behind walls, if we must extend the scope of work, our representative will let you know for you to agree on the change order.
  12. We end our cleaning process by leaving the contained areas clean and ready for reconstruction.
  13. Clearance testing is recommended to verify that the work performed was done correctly, we recommend that the testing is done by the same company that did the initial mold testing.
  14. Our representative will ask you to answer and sign our Excellent Service Endorsement as proof to the insurance that you are satisfied with our service.
  15. The office will verify the final scope of work of the actual service performed and will ask you for the final payment.
  16. You will receive a final report of the work performed for your records.
  1. If you have an emergency Water Damage Mitigation, we can help drying it out as Emergency Mitigation Services.
  2. We will come to your property and assess the situation. 
  3. With the visual inspection information, we will produce a service agreement with the scope of work for you to sign. The office will request a 50% deposit to start the drying process.
  4. Water source needs to be stopped. We will begin the drying process by assessing the problem, taking humidity readings, and moisture readings to document how we found the damaged areas.
  5. Next, we will install Dehumidifiers and Air Movers as needed to start the drying process.
  6. Contents in the damaged areas may need to be removed or covered to protect them.
  7. Our representative will ask you to sign our equipment inventory that contains the detail of the machines installed.
  8. Non salvageable materials will be removed to speed up the drying process.
  9. Dehumidifiers and Air Movers need to run 24 hours a day until the damaged areas have reached the drying goal according to the IICRC S500 standard of care.
  10. Daily visits will be needed to monitor the drying process and moving the equipment may be necessary to optimize the drying process until the representative considers the drying goal has been reached and will proceed to remove the equipment.
  11. Our representative will ask you to answer and sign our Excellent Service Endorsement as proof that you are satisfied with our service.
  12. The office will verify the final scope of work of the actual service performed and will ask you for the final payment.